on Feb 20, 2013
So far, so good
We have not been able to connect to i-Fit and the calories/distance does not seem to be accurately calibrated.
on Feb 28, 2013
This treadmill exceeds all of my expectations. I absolutely love it. I am not a fitness nut, I hate to run, but I LOVE this treadmill, it is so much fun! The ifit app downloads and workouts are awesome. My kids love it too! Its fun for the whole family. Definitely worth the money!
on Feb 20, 2013
Best treadmill I have ever owned
This is by far the best treadmill ever! We have been working out everyday since We got it. I absolutely love the incline. You can work out for 20 minutes and burn over 300 calories, that is awesome! Best money we ever spent, so very worth it.
on Oct 20, 2011
Coolest treadmill ever!
I am 6' 235lbs and this machine is perfect. The console is very easy to use and can do anything. The only way to improve this machine would be to add a netflix and hulu app.
on Nov 14, 2011
An AMAZING Machine
By FAR.. the best treadmill/incline trainer that I have ever seen. It is so much fun - yes FUN to actually use it. It is easy to use, great for running,hiking, etc. If you like stayig active and want to have that "outdoor" experience no need to look any further. This is the only machine that I actually look forward to exercising in! The fan and monitoring systems provide you with detailed information on your progress. Ifitlive is just icing on the cake. You will not regret this purchase!
on Nov 17, 2011
Best Cardio Workout Ever
I recently purchased the X9i and have been working out on it for the last two weeks. I did have the X5i and this is night and day. I was going to buy the X7i, but glad the X9i was available at a the price of the X5i. I had a lot of problems with my workouts no loading up and not completing on my profile. The machine is in the same place and distance as the other, so I believe it may be the Wireless Module (black box). This machine, every time I finish, it shows in my profile that the workout has been completed and the next one is ready to go. I love this machine. I haven't missed with the browser yet or the manual workouts. This machine is quieter and a lot sturdier. I even love the fact that you can put the heart monitor while working out. X9i seems to incline a lot higher (40%). I haven't tried the decline (6%) yet. I'm so glad they brought a new model. There are so many good things about this machine, and it is worth the price (even though I bought mine at 1,999).
on Dec 20, 2011
I have only had mine for a few days but I absolutely love it already. The browser is very quick and smooth. My favorite part is being able to walk anywhere I want in the world. And you can save you favorite "walks" and it'll show you your current position, the position of your best run and your average position. It is much more motivating than I ever imagined these little details would be. It's not the quietest treadmill in the world (although that may just be due to my poor construction skills) but it's not so loud that it's a nuisance. All in all I am just loving this thing and, as of yet, am actually excited to get on it every day.
on Dec 20, 2011
Exciting Way to Exercise
This machine is absolutely incredible. I never liked treadmills until I tried this one. To start, the unit is good looking and solid. The video/tablet style computer kept me entertained the entire time I was running on it. The use of WiFi was useful but even more appealing was the running videos. Picking a location to run and setting up the exercise programs was simple. I particularly like to run a little slower than most so the 40% incline ability of this unit far exceeded my expectations and easily simulated walking up a hillside. I would recommend this unit to anyone interested in exercise and adventure.
on Dec 20, 2011
Innovative and Amazing!
I really liked this treadmill. The fact that it has a touch screen and internet access is awesome. I forgot I was exercising while I was on it! My only complaint is that it's a little loud.
The 40% incline is insane! When looking at other people using that setting, I thought they were practicing to be Spiderman or something. But when I tried out the highest incline for myself, it wasn't as bad as I thought. On this machine, 40% incline is actually doable.
on Dec 20, 2011
I did like it
I thought this one was incredible. I really liked the video feature.
on Dec 21, 2011
This machine is awesome!
I loved this treadmill! It was so smooth and the belt was long enough that I didn't feel like I was running into the control panel. With a little reading of the manual, this unit is easy to use and maneuver through the many features. It has a video feature that makes you feel like you are running in Hawaii. So Fun! The best part is the WIFI so you can watch videos or read the news to help pass the time. I loved the size of the screen. Just right!
on Dec 22, 2011
Amazed, entertained, and challenged.
I'm amazed at all the things this machine can do. I can walk at a slow pace or run while watching a video on the machine that makes me feel like I'm in Hawaii passing areas and seeing the ocean.
It also monitors my heart rate on the handle bars, so I know if I'm overdoing it. And, there are all kinds of guidelines and tips for weight loss and workout according to my age and weight.
Then, it's entertaining, because with the touch on the world icon, I can access the latest news and get on email; google and yahoo are already there. This helps me to be moving while on the computer instead of sitting so much.
It is easy on level 1 to just walk at a leisurely pace while exploring the options. But, if I hit the icon to train for a race, it goes faster and simulated for actual races, there's even someone to race with somewhere, amazingly. The incline part makes it harder as if I'm climbing a mountain and really challenges my legs.
This machine is awesome. I'll never be bored while exercising. But, I need to watch out, when I touch the start button, I better be ready to move my feet fast or just rest them along the sides, until I'm ready to train for a race, because it just starts going after a few seconds. I like being able to escape by touching the stop button - not quite ready for the upper levels of speed.
on Dec 26, 2011
I have had this machine for 1 week. i had the X3 before and this machine is a whole new class. the x3 worked and in fact still works just fine but the extra room combined with Ifit Live (the x 3 used sd cards)alone are worth the upgrade to me. The Machine is definitely a lot quieter as well. I read in another review about motor size concerns I have no issue the machine seems to have plenty of HP and I am not a small guy. The screen is ok and works fine but a multitouch would be better (maybe they can offer and upgrade someday). The only thing I would complain about is that when you pause a workout or manually adjust the speed during a workout the program won’t resume automatic control of the work out. The x3 would resume control and this is sort of annoying. It may be that I am doing something wrong but I don’t see how.
So over all I give the machine a solid 4.5 stars, it s solid, it’s roomy, its quiet, the android computer is very convenient and it’s great to walk through the streets of foreign places. I would like for the machine to resume speed control of a program after briefly pausing or adjusting it, and mine did have some minor scratched on the console from shipping (I am willing to live with it NBD.)
I would buy this machine again for sure no problem…
on Jan 5, 2012
Stop looking, this is it!
You will find everything you need and more. It is simply incredible. Stop looking; really this is your machine. I researched for almost a year and made the right decision.
on Jan 10, 2012
I bought this machine and it was delivered on 19DEC11. This machine is absolutely amazing. I love to hike in the mountains and do it every chance I get. Unfortunately, living in Indiana I don't get to very often and can't even train for it. This machine not only helps me train for the mountains, it also provides an amazing workout. This machine is built as good and any gym piece I've seen. The iFit feature just adds to an already amazing machine. I highly recommend this incline trainer.
on Mar 9, 2012
I am sooooo in love with this treadmill! I only wish that Netflix came installed on it. I'm sure I'm not the only one that needs GREAT distraction in order to stay moving on the treadmill. Not as noisy as I thought it would be for such a colossal machine. Love it love it love it...
on Jul 10, 2012
Update to my 11/11 review
Since my last review, I've been experiencing a lot of problems with a squeaking noise that happens when I am running. I have had the machine serviced several times (4) and they still can't figure why it squeaks. They sent me tape to place in between parts, I have about 4 sets of springs, because Icon thinks that the solution (its brand new) I don't think the springs are worn out yet. One repair person told me I could make a chime out of all the springs they keep sending me (not a bad idea). So, if there is another person out there that owns the same machine having the same problem, I would like to hear from you (email@example.com) All in all, I still love this machine. On the iFit, I do wish they would put some new workout programs, I think I've done just about all the workouts at the levels I'm comfortable with. I don't like using the manual workouts because it doesn't give much information (i.e., time, mph, level, etc.). So please let me know. Thanks!
on Aug 4, 2012
i have been using for 1 year, have built myself up to designing my own workouts to include both incline and decline absolutely love my incline trainer, my son bought one first i used his for awhile then bought mu own in feb. best thing i ever did for myself i am 59 people tell me i look 45 cant say enough about this machine you have to want to do it for yourself iwas ready sincerely happy grammy
on Jan 15, 2013
The X9i has been an amazing machine for me, entirely worth the cost. I'm a female who started out at 260 lbs six months ago. I decided to get serious about my health, stop the excuses, eat responsibly, and to walk five miles a day five days a week. I did, and now I'm down to 185, on my way to the correct weight and better overall health. My cholesterol is perfect now and so is my blood pressure; before I started working on this machine, that was a big question.
The X9i is heavy because it's built for intensity. If you want to push yourself, it can take it. It won't rattle under the pressure. It's built to last, as they say! My legs are solid muscle from going up the incline on 20% at 3mph for months!
Additionally, this machine saved me a ton of money in long term medical bills I would have had to pay if I hadn't taken control of my life again. Do what it takes to get healthy. It's definitely worth it!
on Jan 13, 2013
I ordered this on 30 DEC and was told it would be delivered by the 9th of January. It's the 13th of January and not only do I not have the treadmill, it hasn't even left the warehouse. I have called five times to request what the issue is and have been told four separate times that the treadmill will ship "tomorrow". But so far, it hasn't shipped. Whiled rate customer service on the phone as high, and still think well of the machine, I caution everyone else that if you order, you may not get this thing for a month to six weeks later and if you're like me, they don't tell you there's a shipping problem when u order or when u call to complain or find out what's going on...
on Aug 12, 2012
We've had our machine since Feb '12 and it's been great. I paid to get it setup (worth the money) and it's only had a once issue. When we first bought it, the machine would not calibrate correctly. Called the company and they shipped out a USB to reconfigure the machine. Took about a week. (Thus the 5 1/2.) Overall, it's worked well for me and my husband and paired with iFit it's a nice combo. Fans can be a bit loud but otherwise I'm please with my purchase. I would recommend this machine. I expected to use the incline more but anything over 25 incline is killer.
By AL-SF trail runner
on Jan 11, 2013
Best flat/inclinde/decline Treadmill
i bought this in Dec of 2011, now it's Jan of 2013 i still love this machine specially iFIT that's why i bought the extended warranty. I'm a road and a trail runner (26 to 50 miles) and this is an alternative trainer when you can go to road or mountain trail running. The Android device is ok (but i haven't tested the new and improved iFIT ).
on Jan 10, 2013
I want the ifit program to my nordicktrack
Hey mi nordicktrack it's a ntl61011.1 model and I want to know if I can have the IFIT program, I'm very interesting to buy it but I can't find if it's compatible to the program. Can you help me please?
I'm living in Mexico so I'll be thanks if you help me with that information.
on Jan 7, 2013
I was so excited to get this treadmill. It took two weeks to be delivered. When they arrived they said it was so heavy that it will take four men to get it into the home. Some how the two men managed to get it in the house but unable to assemble without my help. The bells and whistles are great fun. The first 20 minutes the spring underneath broke. I am no where near the weight limit either. So, wait and wait for this thing to arrive to only wait some more to use it. Booooo!
on Jan 2, 2013
Best Cardio Workout Ever!
There is no other treadmill out there like this one! I got it right before Christmas this year and I can't stay off of it! It's awesome! I went back to my gym and used the treadmills they have and it felt like I got no workout at all;It was like doing nothing! This XI9 is amazing! I have been burning 1,000 calories a day in only about 40 minutes! I love it! My legs and butt are really getting toned; I can't believe the results all ready! I would highly recommend this incredible machine to anyone who is in the market for a treadmill!
on Aug 19, 2012
Exactly what I wanted!!
I purchased this treadmill with the open mind that it may not work exactly as I was hoping it would. I traditionally hate treadmills even though I love running, but I thought I'd give this a try especially since I have a little one at the house and a husband who is in the military and recently transferred over 3,000 miles away to Alaska. The technology on this machine is nothing short of amazing. In fact, my husband told me of a 4 mile loop that he would hike close to his apartment along some of the roads. I mapped this route using the feature on ifit (mapping was much easier than I'd imagined it would be). My husband and I were than able to take a 4 mile walk together up and down a major hill (both walking at the same incline) while on the phone. I would tell him what I could see and he would describe everything in more detail. We are currently 3,300 miles away from each other yet we were able to take a walk together. This was all possible due to the technology of this machine. I would recommend this treadmill to anyone!
on Feb 14, 2013
Waiting to use it properly.
We ordered our NT X9i on 1/7/13, didn't get it delivered until 1/31, and now we can't use it properly because it's stuck at about a 30% incline. It's a heckuva workout, but since the iPod hookup doesn't work either, it's not nearly as fun as I was hoping. And I'm not about to sign up for the iFit until we get it all in working order, so I'm stuck with the TV and very basic workouts.
We got a call on 2/4 saying that as soon as the new motor was delivered, we need to call and schedule the repair guys. It's 2/14 and still no motor. So I'm thinking we'll be like another reviewer who said after 3 months of messing around with delivery and repairs, he is finally able to use his EXPENSIVE trainer.
I am still hopeful and excited to use it, but it is awfully frustrating that it's sitting there like this. :(
By Key man
on Feb 13, 2013
Quality piece of equipment,
All that I wanted for my training & exercise.
on Feb 13, 2013
The best thing I've ever bought
I love the programs and the ability to do whenever I want.
By Mile High
on Feb 13, 2013
Awesome piece of machinery!!
Great peace of equipment. On the tech side, browser won't load streaming sites like netflix. Great for training and weight loss. Good entertainment during workout.
on Feb 13, 2013
I think this is a pretty good treadmill overall. I am happy with the way it incline/declines and the rate of speed. It transitions very nicely. I'm a little disappointed with the way the incline trainer interacts with the online program, iFit. Which is one of the main reason's why I purchased this incline trainer. But overall, I'm pretty happy. I would recommend this product to a friend.
on Feb 13, 2013
A real calorie killer !
What a machine ! Have had for 3 weeks, no issues at all . Myself,wife and 14 year old son are able to customize our workouts , I have never burned so many calories in a 20 minute workout,and the incline has worked great and really burns calories faster than you could imagine.
on Feb 15, 2013
Awesome machine. It works me harder and better than I can do on my own. The incline is better than any other treadmill out there.
Fits in the space I had available. I like running with iFit, however I wish it came with a good manual on every feature. Nordic Track leaves you to search on how to use it. It also needs iFit instruction.
on Feb 13, 2013
Quite pleased with this treadmill
I am very satisfied with this treadmill. The J.B. Hunt Final Mile Service was smooth - the delivery guys dropped the treadmill exactly where I asked them too. Although at first glance it may look to be a complicated set-up, it was not. The instructions were easy to follow, and I was actually able to set-up the machine by myself. Once assembly was complete I was able to connect to a WiFi network and calibrate the incline within just a couple of minutes. I am having a lot of fun using the Google maps program to map out runs. The first run I mapped was a four and a half mile run between my place and my girlfriend's house - sure enough, I felt just like I was running through the neighborhood - everything was the same using street view. Also, I think it is a kick in the pants that when running a route on Google maps the treadmill automatically adjusts the incline setting in synch with the elevation relative to where you are at on the map. On the downside, I have found the touchscreen on the tablet to be a little, well, touchy. There are times I feel it isn't as easy to type characters on the touchscreen as it should be. Also, I was disappointed to learn iFit, the fitness program that tracks your workouts on the treadmill, is no longer compatible with Facebook. Essentially, you cannot currently post a treadmill workout from iFit to Facebook. Overall though this is an awesome treadmill, and I am very pleased with my purchase. I would definitely recommend this treadmill to others.
on Sep 23, 2012
I bought this treadmill in May just after starting WW. I do the Lose Weight workouts with Jillian almost every morning. I have lost about 30 lbs and feel 20 yrs younger. Losing weight was not enough, I wanted to get toned and this is doing it. People keep telling me how great I look. Well worth the investment!
on Oct 25, 2012
Amazing Incline Workouts
I've made it through my first month of workout with the X9i. I'm a 46 Year old male. about 229, 5'8", I play ice hockey once a week but its not enough. I use the customized workout that came with the unit, and I am down 9 pounds already and that's the first month! My clothing are fitting me. I'm excited for the future.. My goal is 180. Keep on Stepping!
on Oct 27, 2012
I'm so glad I finally decided to ge it.
I received my X9i less than 10 days ago, so far I have walked 37 miles (3276 calories). I went to South Africa, Canada, San francisco, miami and Tampa. Can't wait to see where i'm going to walk tomorrow. I also did one workout with Jillian (level 3 workout 1) kicked my you know what. I think this treadmill along with ifit is going to keep me from getting bored. It is a very heavy treadmill so I opted for the delievery with assembly, (I'm 5'2" and 135lb) which was great. very professional and on time.
on Nov 10, 2012
So far, acceptable
I popped the extra bucks to get the x9i because "options are
limitless with the iFit® Tablet featuring a browser
powered by Android™."
What I thought I was getting was an Android tablet with which I could download apps like Kindle and Audible. No. Untrue.
It is terribly misleading phrasing, although legally true. Please open the interface so we can download apps. Thanks!
on Feb 15, 2013
Love this treadmill!
I LOVE this treadmill. I have only had it for a week so I'm not totally sure about the quality. I have used it almost every day since it arrived. I am exploring all that it can do and enjoying every moment of the exploration. From using the Jillian Michael's work out options to the ifit programs to visit different parts of the world for a run. It's been a blast and now I can finally workout daily! When it's too dark to run outside, I can run inside thanks to my x9I.
on Mar 8, 2013
Great Customer Service!!!!
I would like to thank Nordic Track! I bought the X9I Incline trainer and when sears came to put it together they stripped all of the bolts with power tools. They did not even read the manual on how to put it together where it states DO NOT USE POWERTOOLS. Nordic track sent me $800 worth of new parts, no questions asked. I have already lost 7 lbs and am so grateful to their great customer service. I LOVE LOVE LOVE this machine. Thank you Nordic Track :)
on Dec 21, 2011
A very nice, simple to use treadmill. The incline gives a great workout, and the negative incline is great for getting you prepared for crazy terrain. It's very simple to use treadmill with big buttons so you always know what you want to do. Great treadmill.
By Josh Tagger
on Dec 27, 2011
Boys with Big Toys
This incline trainer was at my brother's house and he insisted on me trying it out. It is awesome! I couldn't believe how quiet it is. The fact that you can track all of your workouts online and access them through the machine is brilliant. You can never get bored because there are so many different workout settings to choose from. They did a great job on capturing simple workout necessities that get overlooked.
on Jan 28, 2012
De Ultimate treadmill/incline period.
i got the x7i almost yr old this April, when i see this x9i, it's the best one yet all hands down! Definately will refer my bro to get this. But I absolutely Love mine 2. If you think about buying a treadmill, this baby is the #1 treadmill you can buy not just for the $, but also for what you get. Dont hesitate, n' jus' buy it, promise you'll love this. + it looks real good. It's a Stallion!! :)
on Feb 11, 2012
Wow! This is one awesome piece of equipment!
The Incline Trainer X91 gives plenty of bells and whistles which this girl needs to stay motivated! It is easy to use and the 10 inch screen iFit Tablet Browser Powered by Android is remarkably easy to use and helps the time when exercising fly by. The incline rocks and allows me to burn so many more calories! The down side is that it is a large piece of equipment and does not come with space saving abilities. But, if you have the space for it (and we made the room)it is so worth the money!
on May 2, 2012
Great design, need to work out issues
Bought in January 2012 and have about 80 miles on it. Wonderful design and keeps you entertained while you exercise, however the incline consistently looses its zero level and goes to full down, even though the system reads zero elevation, not negative. This seems to be a problem on a lot of them and they are workign the issue. The customer service is fantastic and I am sure they will fix this eventually. Do not let this stop you from getting it. You will be glad you spent the 2k. *********Official NordicTrack.com Comment - This issue has been resolved on the X9i Incline Trainer**********
on Jun 21, 2012
Best Treadmill Ever
I kept seeing commercials for this treadmill on tv and although it looked awesome, I wasn't sure I wanted to spend that kind of money on "another piece of exercise equipment." I have had this treadmill now for almost two weeks and absolutely LOVE it!! I look forward to using it every day and the iFit workouts give you a new challenge every day. The touchscreen has sharp graphics and is easy to use and I really like being able to get a street view of the areas you're running through. I would definitely suggest either paying the setup fee or having 2 - 3 people available to put it together. I was so eager to get the treadmill that I picked it up at the UPS location instead of waiting for them to deliver it to me. It wasn't easy carrying in a 384 item into the house and installation took about 3 hours with just one person.
on Jan 27, 2012
The first thing I noticed AFTER I got the nortictrack x9i home was the blatant misinformation at the Nordic home page. On line the warranty states LIFETIME WARRANTY On motor, frame,AND DECK. One main reason I bought x9i was the DECK warranty.I had to replace the deck on my old treadmill it and was expensive. When I called Nordic and pointed out the discrepancy they admitted it and stated "Oh we'll have to change that"Otherwise the x9i works well. ********Official NordicTrack.com Comment- The X9i DOES have a lifetime Deck Warranty.*********
on Feb 14, 2013
It's the Beast you want
I'm 48 and have been a gym person since my teens.I have a. 46 year old wife, 18 year old scholorship baseball son, and 13 year old volleyball playing daughter and this thing kills all of us, which is what we hoped.Can I do my sons program-no.My wife do mine-no.Me run my daughter's-no.That's exactly what we wanted. Personally, I'm 6'2" and 240 lbs, unfortunately, and this machine handles me like big gym equipment. I've knocked off 8-10 lbs in 3 weeks and haven't gone past 20% incline yet.My son runs programs I never will and curses the beast, which is great.My wife and daughter love IFIT, Jillian Michaels, and all the different workout options and internet. This is a beast of a machine, which is exactly what we wanted.
on Mar 5, 2013
Can't Wait to Use
I promised my husband I would write this review since he is trying to put this together. You definitely need professionals to move the treadmill to its location and assemble. My husband is a contractor and said the treadmill was the heaviest piece of equipment he ever had to lift. It took 3 men to move. He also said the design of putting together is horrible. He has to beat the pieces in with rubber mallot and is rather angry. I only gave 3 stars because of initial issues and haven't been able to use as of yet.
on Mar 13, 2013
great treadmill when working properly
I've had this treadmill for less than a year and I had to get it serviced twice. The 1st time the motor went out and this time it blew a circuit (sparks flew every where). The 1st time it took them about 3 weeks to get it fixed and this time around I'm looking at probably a month or more. I asked if they can just replace the machine they said no the had to go through protocol at this point I don't think I will buy another NordicTrack. Just to much of a hassle to get it fixed and to many problems with for just having it for less than a year. But one thing is for sure when it was running properly its a awesome machine. If I just can get it replace with a new one I would be happy.
on Mar 15, 2013
Looking forward to a great workout
Just received my treadmill and in the process of putting it together. This is my second treadmill by Nordictrack and they definitely design these models for the consumer to put together. Easy to understand instructions and all parts present to build it. I would highly recommend Nordictrack to anyone who wants the ease of assembly combined with the quality of exercise provided.
By GO FOR IT
on Mar 22, 2013
Everything I wanted and more
I love this treadmill awesome product. I use it every chance I get and so does my family. I would highly recommend this treadmill to anyone.
on Mar 22, 2013
Overall, we're very happy with the product. However, some issues with receipt and setup that I think could be improved:
1. The package is 381 pounds, which is impossible to move for most people (or two). Even if you take out some of the parts, the base and tread portions are connected and very difficult to move. I recommend a better shipping method that allows these two pieces to come disconnected. We're military and move a lot--this is going to be a pain to disassemble and move every few years!
2. The nut, bolt, and one washer were missing from the unit that operates the incline. We had to wait for Nordictrack to ship these to us. Though they were sent free of charge, it delayed use of the treadmill over a week.
We'd buy it again, but provide this input for future improvements!
on Mar 23, 2013
Best Machine Ever!!
The best way to get the best price is by ordering through an operator online. I got a really good discounted deal by negotiating price by chatting online with the operator and was completely satisfied. I received my machine on Friday and it is amazing. It took 3 weeks to receive, but has all the "bells and whistles" you could ever want. It is not as loud as I thought it would be by reading other reviews. The only thing that is a little loud are the fans. The 40% incline is tough! You really can walk ANYWHERE in the world, and you get to map out your own route! You can go to Google Earth first to really get a good look around to see where you want to walk/run. You can watch music videos on YouTube. I cant wait to get back on the thing tomorrow!
By Mary Brannon
on Apr 1, 2013
If you lead comments that don't satisfy Nordictrack they will not get posted!!! LONG story short over 1 month ago I spent $2200.00 on the X9i and it is still sitting in my playroom with a useless motor in it...NOT ONCE HAVE I EVER BEEN ON IT!!! Parts needed to repair my BRAND NEW treadmill are out of stock and they aren't sure when they will get them in...sooo sick of this!!!!
on Apr 19, 2013
Super fat burner
I am very impressed with the calorie burn in a shorter time and less wear and tear on the knee joints!!!
on Apr 26, 2013
So far the trainer has lived up to the hype
The machine itself is ok. The installers were great.
however i was annoyed that i was called outside of business hours to set up delivery. i was given no options for morning or afternoon. i was coming off vacation and was forced to take an extra day to be available. at the very least i should have been allowed to choose morning or afternoon delivery.
on Apr 27, 2013
Awesome.......pretty much sums it up.
on Apr 29, 2013
wanted something built to last
This is great machine, we are enjoying it very much. The incline feature sets it apart from other treadmills. We can recommend it highly.
on Apr 29, 2013
My wife loves the machine. We had a treadmill before but this is better than she ever had
on May 8, 2013
After repeatedly contacting the delivery service that Nordi Track subcontracted to deliver and assemble my X9I incline trainer, I waited around all day on a Saturday for them. Without a single call the delivery time came and passed. When I phoned the delivery company they said they could not make it and would need to reschedule. I called Nordi Track on the following Monday and explained my experience. They told me that they would call and arrange for delivery and that I would hear back from the delivery company with an exact time for delivery. You guessed it, I never heard a single word from the delivery company. To add insult to injury Nordi Track has been trying to upsell me on a warranty without making sure I get the product and the delivery company has called on multiple occasions to confirm I was pleased with their service. When I tell both of them how unhappy I am, they simply call or email me back again. Shame on you Nordi Track I really wanted this product.
on May 9, 2013
shipping and delivery a nightmare
I love the machine but the shipping and delivery was a nightmare. They are quick to charge your credit card but the shipping company did not have the equipment at the warehouse when they had confirmed it's arrival. Bottom line the communication between Shipping company and delivery company was not there. When it finally was delivered (after probably 50 phone calls with no return calls) the deliver person said there was another person in my area with the same issue.
Once your receive the equipment you will love it! Large, sturdy and appears well made. Better than the ones at the gym. Just wish I could have stayed excited instead of getting frustrated.
Now back to the phone to get the credit I was promised.
on May 9, 2013
Too bad machine never arrived
Wow. What HORRIBLE customer service. I was so excited to order the X9I, however, I was concerned about the number of reviews that said that it took too long to arrive. I decided to take the chance and ordered the machine on April 3rd. I specifically asked the rep about the delay in shipping and was told that was due to a backorder issue that had since been resolved. He assured me I would receive my X9I in two weeks. Well two weeks came and went. I called Nordictrack and the new rep I spoke with said that there was a delay due to my credit card company (not true) and that it would ship immediately. I did get a shipping confirmation two days later with a broken link to track the shipment. After a week I called Noridictrack back. They told me that the machine should arrive at the shipping dock by April 26th and most likely I would get a call to schedule for delivery for that day. The 26th came and went. I finally got a text from the shipping company confirming delivery on May 9th between 2:30 and 6:30pm. I took the day off of work. I just received a phone call from the shipping company - the arrived at the dock and the machine is not there! They will call me back to reschedule. Are you KIDDING ME?? I have now been on hold with Nordictrack customer service for 40 minutes! Right now I just want my money back. What a waste of time and energy this has been!!
on May 9, 2013
Love this treadmill!!!
I have to admit, I hated treadmills in the past. I would get so bored just running in place. But with the X9i, I can go forever!! I love the android screen and the google maps. You can run anywhere in the world you want! iFit has some issues, but they are working them out. I wouldn't trade this treadmill in for anything!!!
on May 20, 2013
Awesome machine, this is gym like quality. I love the versatility of the machine, the incline and decline and the workout it gives you. The materials are high quality and this is coming from someone with high standards.
on May 21, 2013
best calorie burner and best traedmill ever!!
Customer service is not good but Nordictrack x91 is the best workout machine I've ever own, never mind the whole entertainment systems..
on May 21, 2013
Only wish it showed up.
I ordered my treadmill April 28, still don't have it. The people at The company are nice, but completely inafective. Lot's of talk, still no treadmill.
on May 25, 2013
Love, Love, Love this machine!
Before getting my incline trainer,i had a regular treadmill.I was really having a tough time staying motivated and sticking to A workout routine.I think b/c it was boring and each workout seemed to take forever. The incline trainer is total opposite. I look forward to working out everyday now and time flies.There is such a variety of workouts and speed/incline levels to choose from i never get bored. My biggest problem is figuring out which onboard workout i want to do. I also love the size and comfort of the cushioned belt,much easier on my knees then my other treadmill.I would definitly recommend this product.Worth every penney!
on Jun 5, 2013
Good Machine...IN THEORY
IF this machine worked as they claim, it would rate 5 stars. We have had this machine for 2 1/2 months and are waiting on our 3rd repair appointment. It started with a squeak and a roller replacement. Next it started zooming from 0mph to 12 mph as soon as you started, a little friendly advice, always stand on the sides when you start this machine! So they came and replaced the computer board (?). Now the motor is bad, it shakes and shimmies if you can get it to start at all. So, a new motor has been ordered along with another new roller and we are waiting on this. This is ridiculous for a new machine!!!! I am very dissatisfied.
Now let's discuss Ifit...I realize that Ifit is a different company from Nordictrack, but they certainly use it as an advertising tool and in my opinion should be held accountable. It appears that Street View is not compatible with the Android browser that Nordictrack uses on it's machines. Of course they say they are coming out with a fix, but they have been saying that for 2 months now!
Over all, I would never recommend this machine - way too many kinks to work out. I don't really have any faith at this point that they will work them all out.
If this next repair appointment doesn't fix everything and keep it fixed, I will be demanding my money back.
I reserve the right to update this review as things progress.
By house wife
on Jun 12, 2013
everything I expected and much more
The X9i was delivered as promised, somewhere around 3 and 1/2 weeks.
The X9i is the easiest way to lose way and/or stay toned
on Jun 16, 2013
ONCE IT ACTUALLY ARRIVED
ONCE I FINALLY RECEIVED MY TREADMILL, EVERYTHING WAS WONDERFUL.... I lost 5 pounds the first week, which was not my intention.... I wanted the machine to strengthen my heart but I got so. MUCH.MORE !!!
By Need to Lose 50 Big Ones
on Jun 27, 2013
Bad Customer Service-NOT TRUE!!!
We researched the X9I Incline trainer and got the absolutely best deal from the website. But the comments about issues with getting Service, delivery times and getting replacement parts scared us, but we went ahead and ordered the trainer. It was delivered very timely, but the delivery service damaged the trainer. I quickly contacted Customer Service about returning the product or securing replacement parts. They assured us the return period did not begin until the trainer was functional. The Technician arrived timely, parts were ordered and delivered timely and the Trainer was working perfectly, again timely. Delays were due to us being out of town. The Customer Service contact person was extremely helpful, plus extended our warranty due to our inconvenience. And we love the Trainer!!!
on Jul 10, 2013
Excellent treadmill. Incline is that of gym quality. Only dislike is unable to link up with the web.
on Jul 11, 2013
I just received this trainer. It did not take me long to set it up. Using it is very intuitive. I am looking forward to many years of use with this trainer.
on Jul 19, 2013
Need help/ dissatisfied
While the actual treadmill itself is nice, the ifit feature stopped working shortly after receiving the equipment. We've been working with ifit but the maps feature is not working. The only reason I bought the NordicTrack is because of the ifit console and map capabilities that allow you to run anywhere. I've thought about returning it, but I would rather just have the problem fixed. Can you help?
on Jul 24, 2013
Loving it so far!! few negatives but still awesome!
I just purchased my X9I and it is so neat! I really like the ifit map program.
One of the negatives is the incline/decline is not accurate. Mine is at 2.5% incline when it says 0... so you are running uphill when the ifit program is on level... I called support and they just said oh well nothing they can do ;( I will call again and talk to someone else. I did an easy fix, I just put a board under the rear feet that was about 1" thick. I did try to calibrate it and it is always the same??
So far I still love it... still trying to figure everything out.
As far as others saying the plastic does not fit well mine was great, no problems putting it together.
on Jul 29, 2013
One word: AMAZING!
This treadmill is so fun and amazing!! I was able to run the actual route of the Boston Marathon, through the desert of Arizona to Tombstone, through Yellowstone and much more. There are so many options on this machine it's amazing! I love the intense 40 percent incline and especially the 6% decline! I've had so much fun and have lost a few pounds:) this machine is worth every dollar, no regrets. Have experience zero issues and the shipping was fast! Received to my doorstep within a week of ordering online. I'm excited to experience everything this treadmill has to offer because it's endless! You can even browse Internet, news, or create your own routes anywhere in the world! I LOVE it!
on Jul 31, 2013
I love this machine...what a workout. With the incline, you can more calories in a shorter amount of time.
on Aug 10, 2013
Did not work the first day
Incline trainer arrived with console problems, it didn't not work correctly from the start. Called customer service it took 45 minutes to get approval to send a new console. The parts are being shipped UPS ground so will be at least another week before the machine is safe to use. I hope that once the problem is resolved the machine works correctly. I would expected expedited shipping when the machine did not work from day one.
on Aug 10, 2013
Not easy to put together
hard to put together, A lot of holes would not line up with the screws.
By Jim M
on Aug 13, 2013
Liked my 2001 Nordictrack Teton treadmill better
Incline calibration is off by 1.5 % and after calling customer service and attempting a couple of things, was told to accept it as is. Nothing can be done.
Not satisfied with iFit programs; grades,elevations, and distances are incorrect.
Console vibrates loudly when fan is running at two highest speeds.
Thought I bought 2 year iFit subscription at time of purchase only to find out it was for one year. My purchase receipt states purchase of additional year iFit subscription. ??? What does that mean if not 2 years?? Icon says it only means 1 year.
Overall, not very satisfied but had to buy new machine as my 12 year old Nordictrack Teton treadmill failed and no parts were available.
on Aug 19, 2013
Ticks all the boxes
Really pleased with the Nordic Track
Excellent programs !
on Aug 19, 2013
This trainer is worth every penny. I like the preprogrammed workouts. You can choose to be pushed to a new level or you can choose you own pace. The iFit membership is also worth purchasing. I like the ability to make my own workouts. I did a lot of research prior to purchasing this trainer. I have zero regrets.
on Sep 17, 2013
"Feel the burn"
Awesome machine.....me and my girl both workout on it everyday. we love the fact that we can plug in the iPod and listen to our own music while we workout.....also love the Ifit program, following the exercises sent everyday surely breaks the monotony....You can climb a mountain today and run over a bridge tomorrow!....awesome machine!
on Sep 24, 2013
Awesome Piece of Equipment
This incline treadmill is fantastic. I got the X9i model. It gives me a great workout. I normally walk on a fairly flat surface so being able to walk at an incline is a real boost to my workouts. There are 44 built in workouts. I got the ifit membership which gives me even more workout choices.
I definitely recommend this product.
on Oct 9, 2013
It took me a long time to commit to spending this much money on a treadmill. I'm so glad I did though! This is such a nice machine. It is big though. I use it primarily for the incline. I get such an amazing workout on it. It's ridiculous how many calories I burn in 35-45 minutes of climbing! I also love that I can easily surf the web while exercising (watch your fav music videos, use social media, etc). My absolute only improvement, would be to have a little bar that showed workout stats while you were watching videos (it is easy to switch back/forth). Love it!!
on Oct 16, 2013
Love it. No chance of getting bored.
Have had for about two weeks. First treadmill I want to get on and look forward to seeing where I am going to go walking/jogging next. The only problem I seem to be having is connected the membership we purchased to ifit and getting applied to ifit. Don't regret making this purchase at all. I would recoment to anyone
on Nov 4, 2013
It's a great product and love everything about it so far. A little disappointed how many of the "workout programs" cost extra even with the IFit membership but the free ones are pretty neat. Set up is not easy so make sure you pay to have the item installed rather than just the delivery option. Even though the sales person claimed it would be easy, it's not a machine that is easy to set up on your own.
on Nov 12, 2013
I purchased this treadmill by mistake! But it was the best mistake I've ever made!! I ran everyday before I got this treadmill, but it makes me excited to run!! Even my kids ask me "Where did your run today Mom?" And the incline training is a bonus!! I love it!! Thank you Nordic Track, and IFit!!
on Nov 18, 2013
I am 46 yrs old. Starting out slow with 1/2 hour work outs. Love the stroll through Hawaii. Makes it fun and not boring. Easy on the knees, was concerned about this. Love it
on Nov 20, 2013
I love it! Everything I expected and much more.. Recommend Highly. I have never had so much fun exercising. The IPAD is great and the ability to go to other places to run is fantastic!!!! Get yours before there is no more at the price listed at Sears. Sears has them at $1499.88 as of November 20, 2013 with $125 delievery and putting it together fee. Great Deal! Call your Sears Now...
on Dec 11, 2013
We absolutely LOVE our Incline Trainer!
We have had our incline trainer now for over a year. We have used it almost daily. It has been an incredible part of our workout routine. My wife and I both love the fact that we can both use it for our various workouts. My wife likes to run on the incline trainer and I like to walk with a steep incline. It gives us the workouts we desire and can't imagine not having this in our home. Well worth the money and we highly recommend it to all of our family and friends. Couldn't recommend it highly enough.
on Dec 13, 2013
Fills the bill and then some
We feel that it meets all of our cardiovascular and weight management needs. We were only going to buy 1 piece of equipment so we had to find something that we all would enjoy, and that gave us effective workouts. The X9i delivers. Really like all the special features it offers as well. Great warranty. Built to Nordic Tracks' high standards. Sure we'll get years of use from this innovative machine.
By Midwest runner
on Dec 14, 2013
Fabulous machine. We absolutely love it.
The ifit features really keep ones interest and the machine is built to last. outstanding value. I would certainly recommend it to anyone seriously considering a quality product.
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